Added Value

CDL always looks to proactively increase efficiencies and pass on the benefits to our clients, thereby providing the best partnership possible.

Common measures adopted across the business include:
  • Stock holding analysis for aged and redundant products.
  • Identification of half pallets and relocation to denser storage areas.
  • Creation of time cycles for larger stock lines, enabling the client to drive towards 'Just-in-Time'.
  • Relocation of fast moving stock to easily accessible locations.
  • Uploading of orders on IFS without extra administrative costs.
  • Performance monitoring of the clients' suppliers in terms of efficiencies.
CDL Logistics understands the value of an on-going relationship with its clients. Our friendly and professional approach will ensure that your customers are received with courtesy and attention.

'Your call centre had a call from Mrs S Andrew, who placed her order for Christingle material yesterday Monday at 9.10am and received her order today Tuesday at 10.55am. She is overwhelmed by the speed of the order, and could not stop saying her praises for the Charity.'
  • Customer Service
    Customer satisfaction is high on the priority list at CDL, which is why we supply clients with a dedicated Client Service Manager..
  • Order Tracking
    CDL provide real-time tracking on all orders that can be viewed at any time via our integrated fulfilment system (IFS) extranet..
  • Mailroom
    At CDL Logistics, we understand that charities use direct mail because it is targeted, accountable and cost effective. Managing..